The Schooner Hotel

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Reviews about The Schooner Hotel

• Elysia Temple

  19.11.2018
  ★ ☆ ☆ ☆ ☆
  Giving this place 1 star is being very generous! When checking in, a large group of 12, the guy was rude and had a disgusting attitude! The place is far to over priced for the food, drinks and rooms! The pints were off and they probably haven't cleaned their lines for months and the same goes for the rooms! There was no toilet roll or towels when we checked in and had to ask, which again seemed a chore! Half of our rooms showers didn't work, with brown water coming back through the sink. The doors didn't lock and anyone could have entered the room. The pictures on the website do not match up to the rooms.The decor was very dated and nothing at all matched. With the price the they are charging for everything they could afford some designers in! But then again this is probably a job for DIY SOS! We were told breakfast would start at 8:30am, waited over an hour for the chef to turn up, due to a diversion, unless there's a heard of sheep in the way I couldn't imagine a diversion which takes over an hour in Alnmouth. When we finally received our breakfast it was cold, similar to our welcoming! Everyone else was complaining, then complained at us saying we were delaying the full restaurants breakfast! The owners / management / staff would have known months in advance of us checking in that we were coming and therefore should have been ready for a Sunday rush! Only one staff member on, who was lovely, but should have had support! Could not complain in the morning as there was no management around and was told to leave the keys. Overall a poor experience and would not recommend anyone to stay here. I think the ghosts have even left its that bad.

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